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Membership Survey Results

What our members said in a recent survey - 

Members were asked to rate MFA performance in respect of the services provided.
Below we have summarise how they responded 

The Satisfaction Rating Percentage (SRP) is determined as those respondents that rated the service (on a 1-5 scale) as 3 or higher (5 being the highest level of satisfaction).

Publications

SRP

Manuals

SRP

Other Services

SRP
Health & Safety Bulletins  97.2  Guidelines to COSHH  94.9  Staff contact & helpline  94.9 
MFA News  95.3  Safer Chromium Finishing  92.6  Industrial Relations Advice  92.6 
Watchword  88.1  Guidelines to a Quality Manual  82.3  Visits within the Industry  83.8 
Business Trends  85.3  Waste Minimisation Guide  82.3  BSI Standards at reduced rates  82.3 
Buyer's Guide  81.4 
Pricewatch  77.4 

Value for Money - 93.4% rated it 3 or more

ALL THIS FROM AS LITTLE AS £4-13 PER WEEK!